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Frequently Asked Questions​—JW.ORG

Frequently Asked Questions​—JW.ORG

We support most modern operating systems and browsers. Older operating systems and browsers that do not receive regular security updates from their vendors may not work with our site. You will get the best results if you install the latest version of your browser.

The following browsers are not supported:

  • Internet Explorer version 10 and earlier. If you use a computer with an older operating system that does not support later versions of Internet Explorer, please install a different browser.

  • Opera Mini

The following mobile operating systems are supported:

  • Android 4.2 and newer

  • iOS 9.0 and newer (limited support for older iOS devices)


There are several ways to do this, including the following:

  • Download the JW Broadcasting app, which is available for Amazon Fire TV, Apple TV (4th generation), and Roku.

  • If you have a smart TV with a built-in web browser, you may be able to open and play videos. However, we are not able to support every available model of smart TV. Therefore, videos do not play on all models.

You can also use a computer or mobile device to watch videos on your TV. These options work both for streaming videos from and for playing videos downloaded on your device.

  • If you have an Apple computer or mobile device and an Apple TV device, you can use AirPlay to see the videos on your TV. Visit Apple’s online support section for more information.

  • If you have a Google Chromecast device, you can cast (send) video to your TV from a Chrome browser. Visit Google’s online support section for more information.

  • You may be able to connect your computer, tablet, or smartphone to your TV using an HDMI, DVI, VGA, or S-Video connection. Consult the manuals for your computer or mobile device and your TV to find the best option.


A friend who is familiar with may be able to help you. If not, please contact our nearest branch office.